The IT User Apprenticeship includes: NVQ for IT Users (ITQ), Application of Number Level 2, Certificate in ICT Applications, Communication Level 2. An Apprenticeship allows you to combine paid employment while spendingtime learning as well. This IT course covers many aspects of IT, including: Make selective use of IT, IT maintenance, Use IT to exchange information, Internet and intranets, Artwork and imaging software, Website software and Specialist or despoke software.